You may return new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). For your protection, we suggest that all items be returned by a traceable carrier. Please always include a copy of your packing slip in the return shipment.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please be ready with your order number and details about the product you would like to return.
Please click here to begin the return process: https://track.shipstation.com/f/r/i/e7Ulbl7daRbNzLb6J5vamQ%3D%3D